Printronix Auto ID T820 - Page 231

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Table 13. LCD Message Troubleshooting
Displayed Message
Solution/Explanation
PRINT HEAD HOT
The printhead has become overheated.
1. Allow the printhead to cool down for 5 minutes, then press
PAUSE. Resume printing.
2. If possible, reduce print intensity.
3. If problem persists, contact your authorized service
representative.
PRINT HEAD UP
Close Print Head
Printhead is not closed and completely latched.
1. Close and latch the printhead pivoting deck.
PRINTER HOT
The printer has detected higher than usual temperatures on the
controller PCBA.
1. Power off the printer for 15 seconds, then power the printer
back on.
2. Move the printer to a cooler location.
3. If the problem persists after moving the printer to a
cooler location, contact
your authorized customer
service representative.
PRINTER UNDER
REMOTE CONTROL
Indicates that PNE has control of the printer.
1. Press any key on the printer.
Remove Label
• A label was detected at the front of the printer by the Label
Taken
Sensor. This is the normal reminder message when
Peel-Off Media Handling has been selected.
• A label was
removed, but the “Remove Label” message
remained.
• The incorrect
Media Handling mode was selected.
1. Remove the label from the front of the printer to allow the next
label to print.
2. Verify that a front door assembly is installed on the printer and
that it is properly closed. Ensure that no debris is obstructing
the door mirror
or the Label Taken Sensor.
3. Change Media > Handling > Media Handling to the correct
selection.
Replace printhead for
optimal print quality
The printhead has reached the end of the warranty life.