Printronix T8000 User Manual (English)

Questions and Answers:

J
Jared SmithAug 21, 2025
What to do if Printronix Printer LCD shows ONLINE but nothing prints and ‘Invalid Data’ displays?
- C
  Courtney RandolphAug 21, 2025
  To resolve the issue of the Printronix Printer displaying 'ONLINE' but not printing and showing 'Invalid Data', begin by verifying that the emulation and SFCC settings are correct. If they are, you can get additional diagnostic information by selecting an option under the 'xxx Diagnostics' menu, located in the Application > Control section. After selecting the desired option, run the job again to get the additional diagnostic information.
R
rayalexisAug 22, 2025
How to fix Printronix Printer when print quality is poor or faded?
- J
  John HernandezAug 22, 2025
  If your Printronix Printer's print quality is poor or faded, try the following: 1. Clean the printhead. 2. Ensure that both latches on the pivoting deck are closed and latched properly. 3. Verify that the head pressure adjustment dial is properly set; try increasing the pressure. 4. Make sure that the Print Speed and Print Intensity values are correct. You can adjust these settings in the Media > Speed and Media > Image sections, or through the host software.
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richardhouseAug 25, 2025
Why is the ONLINE status indicator flashing on my Printronix Printer?
- D
  daniel71Aug 25, 2025
  If the ONLINE status indicator is flashing on your Printronix Printer, here's what to check: 1. Look at the LCD for a specific fault message. If you see one, press the PAUSE key and refer to the LCD Message Troubleshooting table. 2. Make sure the printer isn't out of media or missing labels in the middle of a roll. Load the correct media. 3. Confirm that the ribbon and label stock are correctly routed. Load them properly.
T
Todd ScottAug 27, 2025
How to troubleshoot communications failures on Printronix T8000?
- C
  Carol WrightAug 28, 2025
  To address communications failures with your Printronix Printer: 1. Check the interface cable. 2. Ensure the correct interface is enabled in the configuration. 3. Verify the printer is receiving data by looking for “Receiving Data” messages on the ONLINE screen of the control panel.
E
erica47Aug 29, 2025
Why does my Printronix Printer advance several labels when FEED key is pressed?
- M
  Michael WalkerAug 29, 2025
  If your Printronix Printer advances several labels when the FEED key is pressed: 1. Check that labels are loaded correctly. 2. Ensure that the Media > Image > Label Length (or the length sent by the host computer) matches the actual media length. 3. Verify that the printer is optimized to detect the type of media installed. 4. Adjust the media sensor horizontally to properly detect gaps, holes, notches, or narrow width black marks. 5. If the problem continues, run the Media Profile printout to check if the label length indicators are being sensed. 6. Run Manual Calibrate.
S
Shawn LewisSep 1, 2025
Why Printronix T8000 Printer fails to turn on, display is not backlit, and the fan is not running?
- M
  michaelriceSep 2, 2025
  If your Printronix Printer fails to turn on, the display is not backlit, and the fan is not running: 1. Check that the printer AC power cord is correctly attached to both the printer and the AC power outlet. 2. Have a qualified electrician test the AC wall outlet for the correct power range. 3. Inspect the AC power cord for damage and replace it if necessary. 4. Call your authorized service representative.
M
Morgan JohnsonSep 3, 2025
What to do if Printronix T8000 fails to turn on?
- S
  Steven MartinezSep 3, 2025
  If your Printronix Printer fails to turn on, and the display is not backlit, with the fan not running, try these steps: 1. Ensure the printer's AC power cord is properly connected to both the printer and the AC outlet. 2. Have an electrician check the AC wall outlet for the correct power range, or move the printer to a location with the correct power. 3. Inspect the AC power cord and replace it if damaged or suspected to be faulty. 4. Call your authorized service representative.
P
Patricia GordonSep 6, 2025
How to fix 'RIBBON OUT Load Ribbon' error on Printronix T8000?
- J
  Jeffrey JohnsonSep 7, 2025
  If your Printronix Printer is showing 'RIBBON OUT Load Ribbon', you should: 1. Replace the ribbon. 2. Reinstall the ribbon.
K
Kevin PetersonSep 8, 2025
What to do if Printronix T8000 Printer shows 'Invalid Data'?
- S
  Stephen SloanSep 8, 2025
  If the Printronix Printer's LCD shows ONLINE, it appears working, but nothing prints and “Invalid Data” displays, you can: 1. If the emulation and SFCC are correct, additional diagnostic information can be obtained by selecting the desired option under the “xxx Diagnostics” menu, found in the Application > Control section. 2. After selecting the desired option, run the job again to obtain the additional diagnostic information.
T
Tracy KellerSep 10, 2025
Why is my Printronix T8000 advancing media but not printing in ONLINE mode?
- C
  Christian TannerSep 10, 2025
  If your Printronix Printer media moves, but no image prints in ONLINE mode: 1. Make sure the J402 power supply cable has a good connection to the right side of the printhead. 2. Place the printer OFFLINE and print the Checkerboard diagnostic test pattern in Tools > Print Tests section. If the pattern prints, there is a communication problem between the host computer and the printer.

Printronix T8000 Specifications

General

Maximum Print Width	8.5 inches
Print Technology	Thermal Transfer
Connectivity	USB, Ethernet, Serial
Memory	128MB RAM
Media Handling	Roll-fed, fanfold
Display	Color LCD
Type	Industrial
Print Method	Thermal Transfer
Resolution	300 dpi
Paper Handling	Roll-fed, fanfold
Interface	USB, Ethernet, Serial
Emulation	PGL
Print Resolution	203 dpi, 300 dpi, 600 dpi (depending on model)

Summary

Introduction

Standard Features

Lists and describes the standard features of the T8000 printers, including memory, bar codes, emulations, and connectivity.

Optional Features

Details various enhancement options available for the T8000 printers, such as Andalé Fonts, Media Cutter, and QCMC.

Thermal Printer Technology

Explains the technology behind thermal printing, the printing process, and dynamic print control features.

Warnings and Special Information

Provides important safety and operational warnings, including definitions of warning symbols and notes.

Operation

Controls and Indicators

Identifies and describes the printer's physical controls and indicators like the power switch and control panel.

Operating Modes

Explains the different operating modes such as Online, Offline (Home), Settings, Wizard, and Fault.

Media Handling Modes

Details the different ways the printer handles media, including Continuous, Tear-Off Strip, Tear-Off, Peel-Off, and Cut.

Cleaning

Provides instructions for cleaning the printer's exterior, interior, printhead, platen roller, and sensors.

Configurations

Setting Printer Configuration Parameters

Explains how to set configuration parameters from the control panel and store them in flash memory.

Saving a Configuration

Details the options for saving the current printer configuration permanently into FLASH memory.

Downloading Firmware

Firmware Download Methods

Lists and describes various methods for downloading firmware, including Web Page and Windows Driver.

Web Page Download

Provides instructions for downloading firmware via a web page using the printer's IP address.

Windows Driver Download

Guides users on downloading firmware using the Windows driver and printer properties.

Automatic Download (.exe)

Explains how to download firmware using the .exe file via a command prompt and printer sharing.

Manual Two-Key Download Sequence

Details the steps for downloading firmware using a two-key power-up sequence.

Reprogramming the Security Key

How to Program the Security Key

Provides step-by-step instructions on how to program the security key using an SPX module.

Diagnostics and Troubleshooting

Printer Tests

Describes automatic tests and how to invoke test patterns for operation and quality checks.

Troubleshooting Common Situations

Lists common problem situations and potential solutions, including interfacing issues.

Hex Dump Mode

Explains how to enable and use hex dump mode for diagnostic examination of data.

Controlling Print Quality

Discusses factors affecting print quality and how to adjust them.

Specifications

Print Method

Details the printing methods supported by the T8000 series printers.

Media

Provides general information about media types, supply rolls, and label materials.

Host Interfaces

Lists the characteristics of supported host interfaces including Serial, USB, Ethernet, and Parallel.

Power

Specifies the power source requirements and power consumption details.

Printer Options

Hardware Options

Lists and describes optional hardware components like Media Cutter, Internal Rewinder, and Validator.

Interface Options

Details interface options such as Wireless NIC, IPDS over Ethernet, and Parallel interfaces.

ASCII Control Codes

Media Cutter Installation

Installing the Cutter

Provides step-by-step instructions for physically installing the cutter assembly onto the printer.

Media Cutter Tray Installation

Assembling the Media Cutter Tray

Guides on how to assemble the cutter tray bin and base components.

Installing the Media Cutter Tray

Explains how to place and install the media cutter tray onto the printer.

Loading WLAN Certificates

Loading Wifi Certificate file(s) from Windows

Provides instructions for loading WLAN certificates using the Windows utility.

Loading Wifi Certificate file(s) from Linux

Details how to load WLAN certificates from a Linux command line.

PTX_SETUP Commands

General Commands

Documents existing PTX_SETUP commands common across platforms for printer configuration.

Quick Change Memory Card (QCMC)

Installing the QCMC

Provides instructions for installing and removing the QCMC SD card.

Saving the Printer’s Configuration to the QCMC

Guides on saving the printer's configuration and settings to the QCMC.

Custom Configuration Module (CCM)

Creating a CCM

Provides instructions for creating a CCM SD card by downloading configuration files.

Using CCM To Configure A Printer

Explains how to use a programmed CCM SD card to configure multiple printers.

Customer Support

Printronix Customer Support Center

Lists contact information and required details for contacting Printronix Customer Support.

Glossary

Communication Notices and Warranties

Communication Statements

Contains FCC, Industry Canada, CISPR 22, and VCCI compliance statements.

Software License Agreement

Details the terms and conditions for the printer's software license.

Warranty Information

Outlines the printer warranty, thermal printhead warranty, and supplies coverage.

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