Promise Technology Vess A2200 - Ontacting Echnical Upport; Echnical Upport Ervices

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PROMISE Technology
coNtactiNg techNical SuppoRt
PROMISETechnicalSupportprovidesseveralsupportoptionsforPROMISEusers
toaccessinformationandupdates.Weencourageyoutouseoneofourelectronic
services,whichprovideproductinformationupdatesforthemostefcientserviceand
support.
Ifyoudecidetocontactus,pleasehavethefollowinginformationavailable:
• Productmodelandserialnumber
• BIOS,rmwareanddriverversionnumbers
• Adescriptionoftheproblemorsituation
• Systemcongurationinformation,including:motherboardandCPUtype,hard
drivemodels,SAS/SATA/ATA/ATAPIdrives&devices,andothercontrollers.
techNical SuppoRt SeRviceS
PROMISE Online™ Website http://www.promise.com/support/support_eng.
asp
(technicaldocuments,drivers,utilities,etc.)
E-mail Support e-SupportOn-Line
Phone Support:
 UnitedStates +14082281400option4
Australia/NewZealand +61731917489
 TheNetherlands +310402352600
 Germany +49(0)231567648-0
 Italy +390636712626
 Japan +81-3-6801-8064
 Taiwan +88635780002
 Beijing,China +861088578085or8095
 Shanghai,China
+862162494192, 4193,or4199
Singapore +65-3158-4344