EURO 46, 162 & 280 Programming Manual
Page: 53
DETECTION FAULTS
Fault Description Solution
Case Tamper
XXX
Case tamper switch open Secure switch closed. Same method of showing the device as
battery fault.
COMMUNICATION FAULTS
Fault Description Solution
Control Panel
Modem Fault
End Station unable to
communicate with Digi
Modem
If modem not present, ensure that “Disable Digi” option is set
to ‘YES’ and “DOWNLOAD MODE” is set to ‘NONE’ or ‘RS232’.
If present, but not detected, check the modem is inserted
correctly.
Control Panel
ARC Call Fail
Call to ARC from Digi
Modem Digi Modem has
failed. Note: This is a
communication problem,
which is rarely caused by an
equipment fault.
Check ALL call details are programmed correctly.
Ensure signalling format is correctly set for ARC receiver.
Ensure that calls to the ARC or SMS bureaux numbers are
allowed on the PSTN line, eg 0800, 0845 etc.
CHC TEST
FAIL
Unable to communicate with
Castle Host Computer. Note:
This would also result if the
telephone line had premium
rate calls blocked.
Ensure the Digi is enabled, and at least one SMS call is
correctly programmed.
Check that ordinary phone on same line connects to CHC, and
modem tones heard – if not, problem is PSTN – NOT
equipment.
Control Panel
Line Fault 100
PSTN Line Fault signalled by
Digi Modem.
Only operative if "DOWNLOAD BY MODEM" selected OR
"DISABLE DIGI/SMS" is set to 'NO'
Note: 'Line Fault' timer operative.
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