Raymarine e7 - 22.1 Raymarine customer support

22.1Raymarinecustomersupport
Raymarineprovidesacomprehensivecustomersupportservice.
YoucancontactcustomersupportthroughtheRaymarinewebsite,
telephoneandemail.Ifyouareunabletoresolveaproblem,please
useanyofthesefacilitiestoobtainadditionalhelp.
Websupport
Pleasevisitthecustomersupportareaofourwebsiteat:
www.raymarine.com
ThiscontainsFrequentlyAskedQuestions,servicinginformation,
e-mailaccesstotheRaymarineTechnicalSupportDepartmentand
detailsofworldwideRaymarineagents.
Telephoneandemailsupport
IntheUSA:
•Tel:+16038815200extension2444
•Email:Raymarine@custhelp.com
IntheUK,Europe,theMiddleEast,orFarEast:
•Tel:+44(0)2392714713
•Email:ukproduct.support@raymarine.com
Productinformation
Ifyouneedtorequestservice,pleasehavethefollowinginformation
tohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
Youcanobtainthisproductinformationusingthemenuswithinyour
product.
Viewingproductinformation
Withthehomescreendisplayed:
1.SelectSet-up.
2.SelectMaintenance.
3.SelectDiagnostics.
4.ChooseSelectDevice.
Alistofconnecteddevicesisdisplayed.
5.Highlighttherelevantdeviceinthelist.
6.SelecttheShowAllDataicon.
7.Tosavetheinformationtoamemorycardforsendingto
Raymarinecustomersupport,ensurethereisamemorycardin
acardslotandthenselecttheSaveThisDataicon.
Thediagnosticsinformationforthedeviceissavedtothe
memorycard.
8.Locatetheleande-mailittoRaymarinecustomersupport,
usingthecontactdetailsspeciedinthisdocument.
314e7/e7D—Userreference