11.1Raymarinecustomersupport
Raymarineprovidesacomprehensivecustomer
supportservice.Youcancontactcustomersupport
throughtheRaymarinewebsite,telephoneand
e-mail.Ifyouareunabletoresolveaproblem,please
useanyofthesefacilitiestoobtainadditionalhelp.
Websupport
Pleasevisitthecustomersupportareaofourwebsite
at:
www.raymarine.com
ThiscontainsFrequentlyAskedQuestions,servicing
information,e-mailaccesstotheRaymarine
TechnicalSupportDepartmentanddetailsof
worldwideRaymarineagents.
Telephoneande-mailsupport
IntheUSA:
•Tel:+16033247900
•TollFree:+18005395539
•E-mail:support@raymarine.com
IntheUK,Europe,andtheMiddleEast:
•Tel:+44(0)1329246777
•E-mail:ukproduct.support@raymarine.com
InSoutheastAsiaandAustralia:
•Tel:+61(0)294794800
•E-mail:aus.support@raymarine.com
Productinformation
Ifyouneedtorequestservice,pleasehavethe
followinginformationtohand:
•Productname.
•Productidentity.
•Serialnumber.
•Softwareapplicationversion.
•Systemdiagrams.
Youcanobtainthisproductinformationusingthe
menuswithinyourproduct.
11.2Checkingthesoftwareversion
Dependingontheinstrumentdisplayvariantfollow
thestepsbelowtoidentifythesoftwareversionof
yourunit.
Duringnormaloperation:
1.i50Depth—PressandholdtheDepthand
Alarmbuttonsatthesametimeforapproximately
4seconds.
2.i50Speed—PressandholdtheSpeedand
Tripbuttonsatthesametimeforapproximately
4seconds.
3.i50Tridata—PressandholdtheDepthand
Speedbuttonsatthesametimeforapproximately
4seconds.
Thesoftwareversionwillbedisplayedon-screen.
80i50