EC9000i / 9100i / 9600i Series Scanner User Guide Warranty Information
• Service by anyone other than RDM;
• Damage that is attributable to acts of nature including but not limited to:
o Flood, lightning, power surge or static electricity, water damage, fall, theft, or vandalism;
o Spillage of liquid or objects that have fallen into the equipment;
o Equipment that has been exposed to excessive heat or unstable environmental
conditions;
o Consumables such as Franker Roller or Franker Assembly, or other RDM EC9000i /
9100i / 9600i consumables or accessories such as cables.
RDM scanner units with problems found to be caused by incorrectly set configuration parameters (IRN#,
Owner Code, Merchant ID, etc.) are not considered defective and will not be serviced under warranty.
Warranty is void if any of the external case of the unit has been opened or removed or the unit has, in
RDM’s opinion, been damaged through misuse or improper care.
Units returned to RDM for warranty repair will be reconfigured with factory defaults and returned to
customers.
©2015 RDM Corporation Page 39
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