Record K21 - Restarting the Control Units

7 Troubleshooting
40 / 44 BAL_K21_EN_3V3_BLA_121-006423019
399 SL-VSR1 error Safety strip radial fixed wing 1 has internal evaluation error.
– Press safety strip.
– If evaluation error does not disappear, contact your service centre.
400 SL-VSR2 error Safety strip radial fixed wing 2 has internal evaluation error.
– Press safety strip.
– If evaluation error does not disappear, contact your service centre.
407 TA-NHTI error Emergency stop button interior has internal evaluation error.
– Check operation of the emergency stop button. If evaluation error does
not disappear, contact your service centre.
408 TA-NHTA error Emergency stop button exterior has internal evaluation error.
– Check operation of the emergency stop button.
– If evaluation error does not disappear, contact your service centre.
409 TA-HAS error Main power switch has an internal evaluation error.
– Check operation of the main power switch.
– If the evaluation error does not disappear, contact your service centre.
440 OP-HSR11 > 60s act-
ive
Heel protection light barrier "STOP" activated for longer than 60 sec.
– Check that no objects are activating the light barrier.
– If necessary, clean optic.
441 OP-HSR12 > 60s act-
ive
Heel protection light barrier "STOP" activated for longer than 60 sec.
– Check that no objects are activating the light barrier.
– If necessary, clean optic.
442 OP-HSR21 > 60s act-
ive
Heel protection light barrier "STOP" activated for longer than 60 sec.
– Check that no objects are activating the light barrier.
– If necessary, clean optic.
443 OP-HSR22 > 60s act-
ive
Heel protection light barrier "SLOW" activated for longer than 60 sec.
– Check that no objects are activating the light barrier.
– If necessary, clean optic.
448 OP-HSR test error Heel protection light barrier has internal evaluation error.
– Activate all 4 light barriers.
– If evaluation error does not disappear, contact your service centre.
7.2 Restarting the control units
In certain cases a malfunction can be rectified by restarting the control unit.
This procedure for the revolving door control and the sliding door control is described below.
CAUTION
Unexpected OPENING / CLOSING / ROTATING of the doors / door wings
ü Bruises and contusions through the door wings
a) Ensure that nobody is obstructing the sliding door.
b) Ensure that nobody can approach the revolving door, triggering the door to open.