RED DSMC OPERATION GUIDE
COPYRIGHT © 2015 RED.COM, INC 955-0020_V6.0, REV-D | 175
CAMERA DOES NOT RECOGNIZE LENS
SYMPTOM
The camera does not recognize the attached lens.
POTENTIAL RESOLUTIONS
Ensure that the lens is compatible. For more information, go to “Lens Mounts and Lenses” on page 205.
If using a PL lens, ensure that the BRAIN is providing power to the lens: go to Menu > Settings > Setup >
Lens and select the Enable Power to Lens check box.
Detect the lens: go to Menu > Settings > Setup > Lens and select Detect Lens.
Perform a Hardware Rediscover. For more information, go to “Rediscover (Hardware Rediscover)” on page
119.
CAMERA CANNOT PAIR TO REDMOTE
SYMPTOM
The camera cannot pair to the REDMOTE
®
.
POTENTIAL RESOLUTIONS
Ensure REDMOTE display indicates IDLE before attempting to pair the camera to the REDMOTE.
Ensure the REDMOTE is detached from the rear of the BRAIN and turned on.
Ensure the REDMOTE wireless in turned on.
Ensure display does not show the message “REDLINK Upgrade Required”.
CANNOT SEE MENUS ON LCD TOUCHSCREEN
SYMPTOM
The LCD touchscreen does not display menus.
POTENTIAL RESOLUTION
Double-tap the LCD touchscreen to exit Clean mode.
SCREEN FREEZES OR DOES NOT DISPLAY
SYMPTOM
The screen freezes or does not display.
POTENTIAL RESOLUTION
Perform a Hard Restore. For more information, go to “Perform a Hard Restore” on page 177.
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