When a Message Is Displayed
59
5
Exceeded max. 
number of alpha-
numeric charac-
ters. 
The maximum enterable number 
of alphanumeric characters has 
been exceeded.
Make sure the maximum number 
of characters which can be en-
tered, and then enter it again. See 
“Values of Various Set Items for 
Transmission/Delivery Func-
tion”, Scanner Reference.
Authentication 
failed.
The entered login user name or 
password is incorrect.
Check the login user name and pass-
word. The machine is unable to au-
thenticate. Contact the 
administrator.
Exceeded max. 
data size per 
file.Cannot 
scan. The 
scanned data 
will be deleted.
The number of files exceeded the 
maximum number possible. 
Reduce the number of files and 
send them again.
Original is be-
ing scanned by 
another func-
tion.
The machine is using another 
function such as copying.
Retry scanning after the opera-
tion with the other function is 
completed.
Exceeded max. 
memory capa. 
Scanning will be 
cancelled. 
Scanned data 
will be cleared.
The memory is full.
Try one of the following measures:
• Wait for a while, and then re-
try the scan operation.
• Reduce the scan area or scan-
ning resolution.
• Delete unneeded stored files.
Exceeded max. 
memory capaci-
ty.
Do you want to 
send the scanned 
data?
The memory is full. Specify whether to use the data or 
not.
No valid dest. 
lists. Check the 
settings or the 
server status.
The authentic settings for the de-
livery server are incorrect.
Check that the delivery server is 
on and the authentic settings for 
the delivery server are correct.
Sending has 
failed. Press 
Job Information 
key to check the 
status.
Sending has failed. Press the 
{
Job 
Information
}
 key to check the status.
Try the operation once more.
If the message is still shown, the 
network may be crowded. Con-
tact your network administrator.
Use the Job Information screen to 
check for the file where the prob-
lem occurred. See “Confirmation 
Displays”, Scanner Reference.
Message Cause Solution