IF YOU CANNOT MAKE COPIES AS YOU
WANT
Problem Cause Action
Copies appear dirty.
The original has a gray or
colored background.
Adjust the image density.
☛
See page 30.
The image density is too dark.
The platen cover, exposure
glass, or document feeder belt
is dirty.
Clean them.
☛
See pages 68 and 69.
The reverse side of an
original image is copied.
The image density is too dark.
Adjust the image density.
☛
See page 30.
Copies are too light.
The original has a low
contrast image.
Adjust the image density.
☛
See page 30.
The image density is too light.
Damp or rough grain paper is
used.
Use dry paper without rough
grain.
The same copy area is
dirty whenever making
copies.
The platen cover, exposure
glass, or document feeder
belt is dirty.
Clean them.
☛
See pages 68 and 69.
Copies are blank or
parts of the image are
not copied.
The original is not set correctly.
Set originals correctly.
☛
See page 21, 22, or 24.
An improper paper size is
selected.
Select the proper paper size.
Copies have white
streaks.
The corona wire is dirty.
Clean the corona wire.
☛
See page 68.
❐
If you cannot correct the problem by taking the above actions, please contact
your service representative.
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IF YOU CANNOT MAKE COPIES AS YOU WANT
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