Problem Solution
If rubbed with your finger, the print
smears.
The setting of the paper may not be correct. For example,
although thick paper is used, the setting for thick paper may
not be specified.
• Check the paper settings of this printer.
See page 48 "Loading Paper".
• Check the paper settings of the printer driver.
See the printer driver Help.
When Paper Is Not Fed or Ejected Properly
Problem Solution
Prints fall behind the machine when
they are delivered.
Pull up the appropriate stop fence (forward fence for A4/
Letter, rear fence for Legal size prints). See page 17 "Guide to
Components".
Prints do not stack properly. • The paper being used may be damp. Use paper that has
been stored properly. See page 62 "Supported Paper".
• Pull up the appropriate stop fence (forward fence for
A4/Letter, rear fence for Legal size prints). See page 17
"Guide to Components".
• Select [Curl Prevented] in [Curl Prevention Mode] under
[System Settings].
The printed paper is curled. • Load the paper upside down in the paper tray.
• If the paper curl is severe, retrieve prints from the output
tray more frequently.
• The paper being used may be damp. Use paper that has
been stored properly.
• Select [Curl Prevented] in [Curl Prevention Mode] under
[System Settings].
• If you enable [Toner Saving] under [System Settings],
printing is generally less dense.
10. Troubleshooting
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