When Print Results Are Not Satisfactory
If there is a problem with the quality of the printing such as dirty or faint and patchy prints, first check the
condition of the machine.
Checking Whether the Print-heads Scratch the Paper
Set Prevent Paper Abrasion mode if the prints have smeared ink.
• Setting Prevent Paper Abrasion mode may result in lower print quality and speed.
Depending on the type of paper, images to be printed, or the print quality, the print-heads may scratch
the paper, causing the ink to smear. If this occurs, set Prevent Paper Abrasion mode, and then try
printing again.
Prevent Paper Abrasion mode raises the print-heads to prevent smeared ink on the prints.
• If you specify [Film (Matted)] for Paper Type, the machine specifies Prevent Paper Abrasion mode
automatically.
• For details about setting Prevent Paper Abrasion mode, see "General Features", Connecting the
Machine/ System Settings .
Checking Whether a Nozzle is Clogged
Print the nozzle check test pattern to check whether the print-head nozzles are all ejecting ink properly,
and, if necessary, carry out head cleaning or flushing.
1. Print the nozzle check test pattern.
2. If the pattern is patchy, clean the print-heads, then print the test pattern and check the
result.
3. Do not use the machine for at least 10 minutes, then print the test pattern again and check
the result.
4. Clean the print-heads, and then print the test pattern. Then, clean and print a second time,
and then check the result.
5. If the pattern is still patchy, flush the print-heads, then print the test pattern again and
check the result.
6. Do not use the machine for at least 10 minutes, then print the test pattern again and check
the result.
When Print Results Are Not Satisfactory
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