Message Causes Solutions
"Connection with LDAP
server has failed. Check the
server status."
A network error has
occurred and connection
has failed.
• Try the operation again. If the
message is still shown, the
network may be busy.
• Check that the correct settings for
LDAP server are listed in
[Administrator Tools] of [System
Settings]. For details about LDAP
server, see "Programming the
LDAP server", Connecting the
Machine/ System Settings .
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
"Exceeded max. E-mail size.
Sending E-mail has been
cancelled. Check [Max. E-
mail Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
Change the Scanner Features settings
as follows:
• Increase the e-mail size limit in
[Max. E-mail Size].
• Change the [Divide & Send E-
mail] setting to [Yes (per Page)] or
[Yes (per Max. Size)]. For details
about these settings, see "Send
Settings", Scan .
"Exceeded max. No. of
results to display. Max.: n"
(A figure is placed at n.)
Search results have
exceeded the max.
displayable number.
Search again after changing the search
conditions.
"Exceeded max. data
capacity. Check scanning
resolution, then press Start
key again."
The scanned data exceeded
maximum data capacity.
Specify the scan size and resolution
again. Note that it may not be possible
to scan very large originals at a high
resolution. For details about the settings
for scan function, see "Relationship
between Resolution and Scan Size",
Scan .
9. Troubleshooting
194
To Next Page
Loading...
Need help?
General