1st/2nd Message Problem/Solution
Press # to continue/ Paper Size:, Paper
Type:
Requested paper size does not match dial setting on the paper
tray.
• Press [#] to start printing.
Proxy User Name, Password error
Proxy user name and password are incorrect.
• Change current user name and password to the correct
user name and password.
Proxy setting or connection error
1) Proxy address port No. is invalid, 2) proxy is not active, 3)
invalid center URL is set, 4) center is not active, 5)
proxy is not set.
• Check all proxy settings.
RC Gate, Connection error
Cannot communicate with remote communication gate.
• Check printer connection.
• Check remote communication gate.
ROM Update, Waiting for Data
The printer is waiting for updated data. The image file will be
downloaded from an Internet Web site. The image data will
overwrite previous ROM , engine firmware, PS DIMM, and
other data on the machine.
• No action required.
ROM Update:, Waiting for Data
The printer is receiving updated data.
• No action required.
Remove Misfeed Duplex Unit/ Open
Duplex Unit cover
Paper is jammed under the paper exit cover.
• Remove and re-install the duplex unit.
• Remove any jammed paper from the duplex unit and
under the rear cover.
Remove Misfeed Internal Path/ Open
Front Cover
Paper is jammed in the specified input paper feed tray.
• Open the front and rear cover.
• Remove jammed paper.
Remove Misfeed Paper Exit Cover/
Open Paper
Exit Cover
Paper is jammed in the specified input paper tray.
• Open the front and rear cover
• Remove jammed paper.
4. Troubleshooting
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