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Cover is Open
Close the Fuser
Cover.
The fuser cover is not closed
completely.
Close the fuser cover of the machine.
Cover is Open
Open the Back
Cover and remove
the jammed paper,
or close the
Fuser Cover.
The fuser cover is not closed
completely or paper was jammed
in the back of the machine when
you turned on the power.
Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
Disconnected The other person or other
person’s fax machine stopped the
call.
Try to send or receive again.
Document Jam The document was not inserted
or fed correctly, or the document
scanned from the ADF was too
long.
See Document jams on page 132 or Using
the automatic document feeder (ADF)
on page 21.
Drum Error The corona wire on the drum unit
needs to be cleaned.
Clean the corona wire on the drum unit. (See
Cleaning the corona wire on page 141.)
The drum unit has reached the
end of its life.
Replace the drum unit. (See Replacing the
drum unit on page 149.)
Fuser Error The temperature of fuser unit
does not rise at a specified
temperature within specified time.
Do one of the following:
Turn the power switch off, wait a few
seconds, and then turn it on again. Leave the
machine for 15 minutes with the power on.
The machine can be turned off for up to 4
days without losing faxes stored in the
memory. (See Transferring your faxes or Fax
Journal report on page 131.)
The fuser unit is too hot.
Init Unable XX The machine has a mechanical
problem.
Do one of the following:
Disconnect the machine from the power for
several minutes, then reconnect it. (The
machine can be turned off for up to 4 days
without losing faxes stored in the memory.
See Transferring your faxes or Fax Journal
report on page 131.)
Jam Rear The paper is jammed in the back
of the machine.
(See Paper jams on page 133.)
Jam Inside The paper is jammed inside the
machine.
(See Paper jams on page 133.)
Jam Tray The paper is jammed in the paper
tray of the machine.
(See Paper jams on page 133.)
Error Message Cause Action
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