Troubleshooting and routine maintenance
133
B
Paper jams B
To clear paper jams, please follow the steps 
in this section.
Note
• Please confirm that you have installed 
both a toner cartridge and a drum unit in 
the machine. If you have not installed a 
drum unit or have installed the drum unit 
incorrectly, then this may cause a paper 
jam in your machine.
• If the error message remains, open and 
close the front cover and fuser cover firmly 
to reset the machine.
 
WARNING
 
HOT SURFACE
After you have just used the machine, some 
internal parts of the machine will be 
extremely hot. To prevent injury, when you 
open the front or back cover (back output 
tray) of the machine, DO NOT touch the 
shaded parts shown in the illustration.
 
 
 
CAUTION
 
To prevent damage to the machine caused 
by static electricity, DO NOT touch the 
electrodes shown in the illustration.
 
 
Paper is jammed inside the machine B
a Open the front cover. 
 
b Slowly take out the drum unit and toner 
cartridge assembly. The jammed paper 
will be pulled out with the toner cartridge 
and drum unit assembly.