Introduction
Page 18
Reporting Destinations and Clients
End‐User—Theend‐usercanusethesmartphoneapptofullandpartiallyalarm
thesystem,individualgroups(ifsupported)andpartitionsandtobypassdetectors.
Additionalactions,availablethroughthewebinterface,includequickzonebypasses
andtogglingofutilityoutputs.
LightSYS2supportsafollow‐mefeaturein
whichthesystemcanreporttoa
homeowneratwork,ortoabusinessownerathome,thattherehasbeenanalarmat
aspecificlocationbyvoicemessageoverthephone,SMS,Emailorsmartphoneapp.
TheGSM/GPRSmodulealsosupportstwo‐wayvoicecommunicationwhichhas
been
foundtobebeneficialforelderlycare,allowingtwowaycommunicationwith
usersintimesofemergency
MonitoringStation—LightSYS2canreporteventpacketsdirectlyandthroughthe
RISCOcloud,inanyofthesupportedchannels,tosingleormultiplealarm
monitoringcenters/centralstationsforpurposesofalarmsignalresponseand
maintenance.
LightSYS2supportsallmajormonitoringstationtransmissionformatsandprotocols
includingADEMCOContactID,SIA/IPandSIAlevel1withtextoverPSTN.
ReportingcanalsobedoneviaIP/GPRS,andovervoice,SMSorGPRSusingthe
RISCOIPReceiversoftware.
Installer—Aspersystemprogramming,installerscanreceivefollow‐mereporting
likethatoftheend‐user(seeChapter5UsingtheInstallerNon‐ProgrammingMenus).
Similarly,installerscanconnectremotelytothepanelforpurposesofconfiguration,
diagnostics,maintenanceandtestingusingRISCO’sConfigurationSoftwarethrough
anyof
theabovechannelsdirectlyorthroughthecloud.
Cloud Communication
RISCOCloudisaproprietaryapplicationserverwhichenablesRISCO’susersandpartnersto
enjoytheadvancedfeaturesofferedwithseveralRISCOGroupproducts.
Bymaintainingan“AlwaysOn”connectiontotheintrusionpanelviaIPorGRPS,RISCO
Cloudenablesend
userswithselfmonitoringcapabilitiesthroughSmartphone&Web
Applications,andmonitoringstationswithmorerobustandredundantcommunicationto
theirclientsinstallbase,toperformremotecontrolanddiagnostics.Additionally,installers
canbenefitfromtheseamlesscloudconnection(ordirectlyviaIP/GPRS/GSM)in
communicationwiththepanelusingRISCO’s
ConfigurationSoftware,forpurposesof:
Configuration
Diagnostics
Maintenance
Testing