1 - FOREWORD 6
1.3 SERVICE REQUEST PROCEDURE - WARRANTY
The extensive RIVA service network is glad to provide you with any informa-
tion regarding issues not addressed by the manual.
Customers may contact Dealers, Sale Ofces, Service Centres or directly:
RIVA AFTER SALES & SERVICE DEPARTMENT
Via Ansaldo 7 - 47100
Forlì - Italy
Tel +39 0543 474445
Fax +39 02 70058589
customer.service@riva-yacht.com
RIVA has carefully selected all main components and accessories installed
aboard your yacht, choosing among the most reliable manufacturers who,
by offering a wide service network, also guarantee a speedy availability of
spare parts.
CAUTION
For all aspects related to the warranty of the yacht, please exclusively re-
fer to what indicated in the sale agreement and in the warranty certicate
in which all warranty conditions applicable to the purchased product are
specied.
CAUTION
The maintenance operations described in the manual are simple, but
should be performed by authorised and qualied technical staff only, ac-
cording to the standard procedures delivered by the devices Manufactur-
ers and in compliance with national and international regulations.
We suggest contacting the RIVA Service Department.
CAUTION
RIVA declines all responsibility for damage due to improper preservation
and poor maintenance.
CAUTION
RIVA declines all responsibility for the installation and operation of elec-
tric, electronic or mechanical equipment improperly installed by third par-
ties in any unauthorised way by the Shipyard.
WARNING
RIVA declines all responsibility concerning tampering carried out by third
parties on equipment installed in the Shipyard. Such tampering or unau-
thorized installations will not only void the warranty, but may cause dam-
age to the yacht and injuries to the people on board.
WARNING
Equipment and devices: engine, winch, extractors and other devices are
guaranteed by their manufacturers, who will service them directly through
their service points. In case of need, the Service Department of RIVA will
support your requests in order to provide you with a quick service and to
guarantee the respect of the applicable rules. Upon yacht purchase, the
Owner must send the Warranty Certicates of the relevant Manufactur-
ers, in order to start the warranty period. RIVA will not be liable for unde-
livered Warranty Certicates.