Administrator
NHTSA
400SeventhStreet,SW
Washington,DC20590
Website
http://www.safercar.gov
Youcanalsoobtainotherinformationaboutmotorvehiclesafetyfromthiswebsite.
ContactingTransportCanada
Call
Toll-free(inCanada):1-800-333-0510
Gatineau-Ottawaareaorinternationally:819-994-3328
Website
https://tc.canada.ca/en/road-transportation/defects-recalls-vehicles-tires-child-car-
seats/report-potential-safety-defect-vehicles-tires-child-car-seats
RoadsideAssistance
Rivianhasadedicated24/7
RoadsideAssistanceteamthatyoucanreachanytimeyou
needsupportwhileonthego.
SOS
TheSOSbuttonislocatedontheoverheadconsole.PresstheSOSbuttontocallfor
assistancefromfirstresponderswhenthere'sanemergency,suchasafteranaccident.First
respondersincludepolice,firefighters,andmedicalpersonnel.You'llreacha24/7national
callcenterthatwillassessthesituation,routeyourcallappropriately,anddispatchhelpif
necessary.Ifthevehicledetectsthatasignificantcollisionhasoccurred,itwill
automaticallyinitiateanSOScall.
Theaudiosystemwillsuppressbackgroundnoisesoyoucanfocusonthecall.Yourcurrent
locationisdisplayedonthecenterdisplaywhilethecallisinprogressincasethecall
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TroubleshootingandHelp
RivianProprietary&ConfidentialDraft-DONOTDISTRIBUTE