4: Maintenance, Service & Troubleshooting
Have you tried another keyboard (if possible)?
Mouse
The mouse does not work.
• Check the mouse is plugged into the correct port.
• Check you have the correct mouse drivers loaded if required.
• Check that the ball of the mouse is free to rotate.
Peripherals
(Printers and other Input/Output devices)
Equipment connected to your computer does not work.
Do you have the correct cable?
Has the equipment been set up correctly according to the
manufacturers setup guide?
Has the equipment been started up correctly?
Have any switches on the inside or the outside of the equipment
been incorrectly set?
Has your computer been set up to recognise the equipment?
Has your software been configured to use the equipment? If it
needs a special driver, has the driver been installed correctly?
Does the equipment work on another computer, which has been
configured exactly the same?
Monitor
The monitor screen is blank when you switch on or the monitor
screen shows a display, but it is unreadable
Is your system set up as shown on the Quick Start Guide? Check
especially that the monitor signal cable connector for the correct
orientation or bent pins.
Is your monitor switched on?
45
To Next Page
Loading...
