5: Technical Information
Is the brightness turned up, and other controls adjusted correctly?
If initially OK but when you re-boot it is unreadable, the refresh rate
or resolution has been setup incorrectly by the system software.
Try setting to a lower resolution.
The screen "freezes" and you cannot enter information.
Is the application waiting for a particular action or command?
Is the application looking for something - such as a disk, which has
not been inserted in the floppy disk drive?
Does the same software function work on another computer?
Resetting your computer. If you cannot “unlock” the screen, press
<Ctrl/Alt/Del> twice in succession. If this does not work, press, and
hold, the power switch for five seconds. Depress the power switch
again to restart the system. However, work that you have not
saved will be lost.
Software
You cannot locate a file.
Have you typed the correct filename? Do you need a particular
filename extension (for example, .DOC or .PIC)? Do you need to
specify a path (a drive and/or a directory)?
Try using the
Find command, which can be found from the Start
menu on the bottom of the Windows desktop.
Verify the contents of the disk by using the SCANDISK utility. See
your
operating system manual
for further information.
If the file is on a floppy disk, is the disk properly inserted in the
floppy disk drive? Check that the shutter on the floppy disk moves
freely (3½ inch only).
If something is stuck in the drive (such as a floppy disk label) pull it
out gently if you can. Do not insert a screwdriver or anything similar
into a disk drive. If you have a problem, contact a qualified service
engineer for advice.
If you have another computer with the same application installed,
copy the file from one computer to the other and try again.
46
To Next Page
Loading...
