ROBOTIQ Hand-E C10 - Page 119

Robotiq Hand-E C10 Gripper Instruction Manual
8.2. Using the LED of the USB to RS485 converter
When your Hand-E C10 Gripper LEDis solid red, and you are using a USB to RS485 converter, refer to current subsection to
troubleshoot. Check the LEDon your converter, and read the table below for details.
LED status Description Solutions
Off No USBcommunication.
1. Check USB connection.
2. Re-install drivers.
3. Contact support.
Solid red
Data sent from USB to RS-
485serial port.
Communicating. No problem.
Solid green
Data sent from RS-485 serial port
to USB.
Communicating. No problem.
Slowly blinking, red
-
1. Check the DB-9 connector.
2. Check the cable.
3. Check the communication parameters from the
Robotiq User Interface, and see recovery
procedure.
4. Contact support.
Quickly blinking, red
and green
-
1. Check fault status, maximum operating
temperature could be exceeded.
2. Contact support.
Table 8-2: Troubleshooting Solutions Depending on USB to RS-485 Converter LED Status
8.3. Using the Robotiq User Interface (RUI)
Use the Robotiq User Interface to check that your gripper functions properly:
1. Install the Robotiq User Interface on a computer.
2. Connect your gripper to a computer USBport.
3. Send instructions to your gripper via the Robotiq User Interface. If this fails, check that all cables are connected to your
gripper and to your computer.
4. Contact support@robotiq.com.
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INFO
For details on the Robotiq User Interface, see its Instruction Manual, available on robotiq.com/support.
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