Robotiq Hand-E Gripper Instruction Manual
8.4. Troubleshooting Universal Robots Models
8.4.1. From the Universal Robots teach pendant
To install a URCap, see the Installing URCap Package section. In case the URCap is already installed, but Hand-E cannot be controlled
with the teach pendant, follow these instructions:
1. Hand-E LED is not blue: see table Troubleshooting Solutions Depending on Gripper LED Status
2. Hand-E LED is blue: the latest version of the URCap is installed. Contact support@robotiq.com.
8.4.2. For CB-Series:Troubleshooting the I/O Coupling
To take the control back of the I/O Coupling, follow the steps:
1
Remove the USB cable;
Fig. 8-1: Control Lost message when removing the USB cable.
2
Select User in the Controlled by drop down menu
Fig. 8-2: Tool output must be controlled by the user.