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FAULT IDENTIFICATION FORM
To:
RO.VE.R. Laboratories S.p.A.
Customer Service Department
Fax: +39 030 990 6894
e-mail: wecare@roverinstruments.com
Date: ................................................
CUSTOMER INFORMATION
• Full name:
..................................................................................................................................
• Company:
...................................................................................................................................
• Contact name:
...........................................................................................................................
• Address:
.....................................................................................................................................
• City: .........................................................................................ZIP code:
...................................
• Tel.: ................................................................ Mobile:
..............................................................
• Fax: ................................................................ E-mail:
..............................................................
METER IDENTIFICATION
• Meter Model:
............................................................................................................................
• Purchase date: ............................................... Invoice number:
...............................................
• Bought from:
.............................................................................................................................
• Firmware version (FW): ....................................... Hardware version (HW):
............................
• Serial number (S. NO):
...............................................................................................................
NOTE: model, serial number, firmware/hardware versions are available in the start-up
screen and in the meter’s information display in the configuration menu. If the meter
does not switch on, you may find the meter’s serial number on the label placed on the
rear of the meter.
FAULT DESCRIPTION
Using few, but precise, words please describe here below the fault found and forward
to our Service Department for more instructions on how to proceed. If necessary
provide pictures or loggers & saved screens using the SMART PC interface software.
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