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Sam4s ER-265EJ - Manual Card Entry Process

Sam4s ER-265EJ
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196 • Integrated Payment Appendix Sam4s ER-260EJ/256EJ OP Manual v1.20
Manual Card Entry
If a credit card is not able to be read, we can manually enter the card information. Manual card entry
is allowed on Credit, Gift and EBT transactions if the reader is unable to read the card or for card not
present sales.
PIN Debit payments must be processed as card-present transactions – the card data must be read by the
card reader and cannot be manually entered. This is a card requirement, not a function of the point of
sale equipment.
1. Register a normal transaction.
2. Press the appropriate CHARGE key. The message “WAITING FOR EFT” displays.
3. If the card will not read:
At the PIN-Pad, press the red button.
At the ECR press CLEAR once, the message “PRESS CASH FOR MANUAL ENTRY
displays.
4. At the ECR, press CASH and go to the PIN-Pad to complete the sequence of card entries. At
the message:
SALE
$2.00 OK?
5. Press the GREEN button on the PIN-Pad keypad.
6. The message “ACCOUNT NUMBER” displays. Enter the card number and press the
GREEN button on the PIN-Pad keypad.
7. The message “ENTER EXPIRY, DATE MMYY” displays. Enter the 4-digit card expiration
date in MMYY format and press the GREEN button on the PIN-Pad keypad.
8. **The message “ENTER CVV” displays. Enter the CVV (card verification value as shown
on the reverse of the card) and press the GREEN button on the PIN-Pad keypad. See**Note:
9. **The message “ZIP CODE” displays. Enter the 5-digit zip code of the card holder and press
the GREEN button on the PIN-Pad keypad. See**Note:
10. The message “CHIP CARD YES=OK?” displays. If the card is a chip card, press the
GREEN button on the PIN-Pad keypad; if the card is not a chip card, press the RED button.
11. When verification is complete, the PIN-Pad displays “APPROVED” and the draft is printed at
the ECR.
12. If multiple documents are to be printed, the message “PRESS CASH TO CONTINUE
displays. Tear off the printer paper, and press CASH to resume printing.

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