Samson 41-23 - After-Sales Service Contact; Required Information for Service

15-4 EB 2512 EN
Annex
There are no spare parts available for the
bellows actuators. The entire actuator must
be replaced if it is defective.
Note
15.6 After-sales service
Contact SAMSON's After-sales Service for
support concerning service or repair work or
when malfunctions or defects arise.
E-mail address
You can reach our after-sales service at
aftersalesservice@samson.de.
AddressesofSAMSONAGanditssubsid-
iaries
The addresses of SAMSON, its subsidiaries,
representatives and service facilities world-
wide can be found on our website
(uwww.samson.de)orinallSAMSON
product catalogs.
Requiredspecications
Please submit the following details:
− Devicetypeandnominalsize
− ModelnumberandcongurationID
− Upstream and downstream pressure
− Temperature and process medium
− Min.andmax.owrate
− Is a strainer installed?
− Installationdrawingshowingtheexact
location of the regulator and all the ad-
ditionally installed components (shut-off
valves, pressure gauge etc.)