Cubis MSE Operating Instructions 75
Error Messages
Error Messages
Error codes are displayed for about 2 seconds� The program then returns automatically to the weighing mode�
Display Cause Solution
No segments appear No power
Power supply not plugged in
Check power supply
Connect power supply to the wall outlet (mains)
high
Weighing capacity exceeded Unload the weighing pan
low or Err 54 Contact between load plate and environment Move the object that is touching the weighing pan
App.err.
Cannot save data: load is too light or
no sample on the weighing pan while
application is active
Increase load
dis.err.
Data output not compatible with output format Change the configuration with output format in
the operating menu
prt.err.
Interface port for printer output is blocked Reset the menu factory settings or
Contact your local Sartorius Service Center
modul.err.
Balance cannot find a Bluetooth printer
No Bluetooth connection
Establishing a radio connection between the bal-
ance and printer:
See “Establishing a Radio Connection with the
Bluetooth
®
Printer"
err 02
Adjustment condition was not met, e�g�,
– Tare with the J key
– Load on weighing pan
Calibrate only when zero is displayed
Unload the balance
err 10
The J key is blocked when the “Net-total
Formulation" application is active; only 1 tare
function can be used at a time
The J key can be used again after the tare
memory has been deleted using the F key
err 11
Tare memory not allowed
Press the J key
err 81
1) No print command received from the bal-
ance� Bluetooth
®
connection was briefly
interrupted�
2) Balance was turned on and then data output
took place�
Wait approx� 40 seconds; device will reconnect
automatically�
Reestablish connection: See “Establishing a Radio
Connection with the Bluetooth
®
Printer"
level.err.
You should level the balance Level balance
flashes
Balance not level 1) Level the balance using the leveling feet
2) or for models with motorized leveling feet:
Press the * key
The weight readout
changes constantly
Setup location unstable (excessive vibration or
draft)
Foreign object is caught between weighing pan
and balance/scale housing
Set up balance in another area
Change Setup Configurations
Remove the foreign object
The weight readout is
obviously wrong
The balance was not calibrated/adjusted
Balance was not tared before weighing
Adjustment
Tare
If any other errors occur, contact your local Sartorius Service Center.
Contact information: Please point your Internet browser to: http://www�sartorius�com
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