SATO CL4NX - Page 32

3 Troubleshooting
30
CL4NX/CL6NX Service Manual
Category
Symptom
Cause Remedy
Maintenance
Defective
print
One side of the
print is lighter
than the other
NO
Is the
data input
correct?
YES
Input the
data again
Input the
data again
Check the
media
NO
Is the
sensor level
correct?
Adjust the I-mark/
Gap sensor level
NO
Is the
data input
correct?
YES
Deviation of
the print start
position
(V direction)
Replace the
platen roller
Replace the
print head
Clean the
print head
NO
Is the
print head
clean?
YES
YES
Is the
platen roller
worn out?
NO
Refer to
Adjusting the Print
Position in
CL4NX/CL6NX
operator manual
NO
Is the
pitch
position
correct?
Adjust the pitch
offset
YES
Deviation of
the print start
position
(H direction)
Refer to 5.2
Replacing the Print
Head
Refer to 5.3
Replacing the
Platen Roller
Refer to 4.3
Checking and
Adjusting the
Media Sensor
Refer to 3.1.5 Media
Problem