SATO CL4NX - Page 33

3 Troubleshooting
31
CL4NX/CL6NX Service Manual
Category
Symptom
Cause Remedy
Maintenance
Defective
print
Printing is
shrunk
NO
Is the
print head
clean?
YES
Clean the
print head
NO
Is the
platen roller
clean?
Clean the
platen roller
White lines
appear in
printing
Replace the
platen roller
Clean the
platen roller
NO
Is the
platen roller
clean?
YES
Replace the print
head
YES
Refer to 5.3
Replacing the
Platen Roller
Refer to 5.2
Replacing the Print
Head