Troubleshooting www.schaerer.com
Display message Cause What to do
Open water supply The water supply is interrupted. ► Open the stopcock of the mains water sup-
ply.
Customer care The annual service is due. (15,000 brewings) ► Notify your service partner that the "Cus-
tomer care kit 1/15,000 (without brewing
unit)" maintenance must be performed.
Service maintenance Service is due. (after 30,000 brewings or 2
years)
► Notify your service partner that the "Service
kit 2 (with brewing unit)" maintenance must
be performed.
Service maintenance An inspection is due after 6 years. ► Contact your service partner to have the re-
quired inspection work performed.
Change filter Message for machines with mains water supply
or external drinking water tank.
► Replace the external calcium filter.
Change filter Message for machines with internal drinking
water tank.
► Replace the calcium filter in the drinking
water tank.
The grounds chute is mis-
sing!
The grounds container has not been correctly
inserted.
Only on machines with an under-counter
grounds container!
► Check that the grounds container is in the
proper position.
The monitor sensor is faulty.
Only on machines with an under-counter
grounds container!
► Contact your service partner.
Manual inlet closed? The monitor sensor is faulty. ► Contact your service partner.
Milk empty message (option) The milk level in the monitored milk container is
too low.
► Clean the milk container and fill with fresh
milk.
The monitor sensor is faulty. ► Contact your service partner.
BA SCV_EN
V06 | 11.2015
87
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