Troubleshooting
26 04.00 | SVH | Assembly and Operating Manual | en | 389734
7 Troubleshooting
7.1 Communication via USB interrupted
Possible cause Corrective action
Signal path interrupted Check plug connector, cables and
electrical components
7.2 Communication via Ethernet interrupted
Possible cause Corrective action
Signal path interrupted Check plug connector, cables and
electrical components
Error while configuring network
address
Network address of the computer
connected:
192.168.1.2 --- 192.168.1.255
Subnet mask: 255.255.255.0
URL in browser: 192.168.1.1
7.3 Fingers are colliding
Possible cause Corrective action
The power supply for the drive or
the electronic control unit has
malfunctioned
Check the power supply
Communication has been
connected incorrectly
Check the signal cable connection
Supply cable is defective Check supply cables for damage;
replace if necessary
7.4 SVH is not reacting, not moving or stops suddenly
Possible cause Corrective action
The power supply for the drive or
the electronic control unit has
malfunctioned
Check the power supply
Communication has been
connected incorrectly
Check the signal cable connection
Supply cable is defective Check supply cables for damage;
replace if necessary
7.5 Unusual noise during operation
Possible cause Corrective action
Mechanical damage Send the product to SCHUNK for
repair
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