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Troubleshooting Guide
Troubleshooting Guide
8. Display Panel Malfunction (Buttons)
• The Buttons on Eclipse are not responding to inputs. (Or)
• The Eclipse will not Power Down (Turn OFF) (Or)
• The Eclipse will Power ON automatically
A. Shut down Eclipse (if possible) and remove all power sources from it (AC or DC and the
Power Cartridge) for a minimum of 15 sec’s. Reinstall the AC or DC Charger and/or your
Power cartridge to re-start the Eclipse.
B. Does the buttons respond to inputs? (YES or NO)
i. If YES then your “Eclipse had a temporary fault, and is now working normally”.
ii. If NO then; “the Display/Button Panel is inoperable and the Eclipse needs service.
“Exchange out the unit for evaluation and possible repair.”
C. If Eclipse will not power down or when power is removed from the external power source
(AC or DC) and the Power Cartridge and the Eclipse continues to Alarm, and will not stop
alarming the Display Panel may be faulty (See Below)
Note: “Find a quiet, out of place location (i.e:, spare room) where the Eclipse can be placed and
allowed to alarm and until the internal battery is depleted.. “Contact your provider for further
instructions”
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