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SEREN R301 - Warranty Information; Warranty Coverage, Exclusions, and Service

SEREN R301
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R301 RF POWER SUPPLY OPERATOR’S MANUAL
SEREN 1 Year Limited Warranty
SEREN IPS Inc. products are warranted to the original purchaser against defects in
material and workmanship for a period of one year from the date of delivery.
SEREN IPS Inc. will repair or replace, at its option, all defective products returned
freight prepaid
during the warranty period, without charge, provided that there is no
evidence the product has been mishandled, abused, or misapplied. Our liability under
this warranty is limited to servicing, repairing, or replacing any defective products for a
period of one year after delivery to the original purchaser.
If warranty service is required, the equipment must be returned, transportation charges
prepaid, to our factory or authorized service depot. In the case of misuse, abnormal
operating conditions, or other non-warranty work, a repair cost estimate will be
submitted for approval before work is started.
WHAT THE WARRANTY DOES NOT COVER:
This warranty covers only defects in materials and workmanship provided by SEREN I.P.S. and
does not cover equipment damage or malfunction from misuse, abuse, accident, act of God, non-
SEREN I.P.S. modification or upgrade. Improper return shipping, packaging, or shipping
damage is not covered. SEREN I.P.S. will not be liable for any incidental or consequential
damages resulting from your use or inability to use your RF Power Supply.
IF YOU HAVE A PROBLEM
The first step is to contact your system vendor. Consult with your system vendor to determine
the nature of the problem. Your system vendor knows the intimate details of how your
processing system interfaces and operates with the R301 RF Power Supply and can efficiently
resolve system related problems.
If it is determined that the RF Power Supply has a problem, contact our customer service
department at 1-856-205-1131. Before you call, please be ready to provide the model of your RF
Power Supply, its serial number, date of manufacture, a description of the problem, and the
model and manufacturer of the processing system it is used on.
HOW IS WARRANTY SERVICE OBTAINED?
Our customer service representative will explain how to obtain service under this warranty.
Please save the original packing materials in order to facilitate shipment.
Page 54
Seren IPS Inc.
6100130000 Rev. 0.05