Sharp DX-C311 User Manual

8-17
TROUBLESHOOTING
Contents
FACSIMILE
PROBLEMS RELATED TO TRANSMISSION
• Transmission does not take place. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-18
• The transmitted fax prints out blank at the receiving side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
• The transmitted fax is reduced by the receiving fax machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19
• Transmission does not begin at the specified time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
PROBLEMS RELATED TO RECEPTION
• Another party sent a fax but you did not receive it.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
• Printing does not take place after reception.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
• The received image is faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
• The machine does not begin fax reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20
PROBLEMS RELATED TO TELEPHONE
• Dialing is not possible. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
• You cannot talk to the other party. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
PROBLEMS RELATED TO AUDIBLE SIGNALS
• The volume is too low. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
• No sound is heard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-21
PROBLEMS RELATED TO ONE-TOUCH INDIVIDUAL KEYS / GROUP KEYS
• A one-touch individual key or group key cannot be stored. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-22
• A one-touch individual key or group key cannot be edited or deleted. . . . . . . . . . . . . . . . . . . . . . . . .8-22
• If you cannot find the item that you are looking for in the above table of contents, see "GENERAL PROBLEMS" (page
8-31).
• If you are unable to solve a problem using the solutions in this manual, switch off the [POWER] key ( ) and the
main power switch. Wait at least 10 seconds, and then switch on the main power switch and the [POWER] key ( )
in that order.
Caution:
When the LINE indicator is lit or the DATA indicator is lit or blinking, do not switch off the main power switch
or unplug the power plug. This may damage the hard drive or cause the data being stored or received to be
lost.

Sharp DX-C311 Specifications

General

Brand	Sharp
Model	DX-C311
Category	All in One Printer
Language	English