Introduction 1
Shield Fire, Safety and Security Ltd.
Shield A-XT Releasing Fire Control Panel - Installation and Operation Manual SEXTCP-OM
Revision E01.00
3 of 127
Document Conventions
This document contains conventions for part numbers and writing style.
Part Numbers
Part numbers are provided in Section 1, Appendix B and Appendix D of this manual. Refer to Appendix D,
Door Label for a diagram summary of this manual. Refer to Appendix B, Equipment List for a complete list of part
numbers required for completing this installation.
Writing styles
Before you begin using the Shield A-XT Releasing Fire Control Panel, familiarize yourself with the stylistic
conventions used in this manual:
If You Need Help
If you need technical support contact Shield at +971 48812070 or e-mail elv@shieldglobal.com. Shield technical
support is available Sunday through Thursday, 8:00 AM to 5:00 PM
Limited Returns and Repairs Policy
In-Warranty Items
All equipment supplied by Shield is provided with a warranty, these warranties are between Shield (the Seller) and the
company that placed the order upon the seller (the Buyer). The warranty Period is valid for 36 months from the
delivery date and is non-transferable.
Damaged Goods
In the event of damage to equipment during transit or any defect in the quality of goods, the Buyer shall Notify Shield
within seven days of delivery.The goods may then be returned to the Customer Service Department of Shield for
repair, or replacement parts may be supplied (by arrangement).
Component Failure
In the event of a defect of the supplied equipment during the warranty period, due to defective materials or
workmanship, then replacement parts shall be supplied to the Buyer using the Service Replacement Item (SRI)
scheme.
Service Replacement Items
The Buyer shall request the replacement part(s) required from the Customer Service Department. This Request shall
be made by fax to +971 48812198 or e-mail to elv@shieldglobal.com and shall include the Parts required the panel
Works Order (W/O) Number and the required delivery address.
Italic type Denotes a displayed variable, a variable that you must type, or is used for emphasis.
Courier font Indicates text displayed on a computer screen.
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