Shure MXA910 - Troubleshooting; Common Problems and Solutions

Shure Incorporated
80/87
Get Encryption Status (firmware > v2.0)
Command String:
< GET ENCRYPTION >
Get device level encryption status;
MXA910 Response:
< REP ENCRYPTION ON >
< REP ENCRYPTION OFF >
Send one of these commands to the
MXA910.
Get Flash
Command String:
< GET FLASH >
MXA910 Response:
< REP FLASH ON >
< REP FLASH OFF >
The MXA910 will respond with one
of these commands.
Set Flash
Command String:
< SET FLASH ON >
< SET FLASH OFF >
Send one of these commands to the
MXA910.
MXA910 Response:
< REP FLASH ON >
< REP FLASH OFF >
The MXA910 will respond with one
of these commands.
Troubleshooting
Problem Solution
Software lags in Google Chrome browser Problem is browserrelated. Turn off hardware accel
eration option in Chrome.
Sound quality is muffled or hollow • Check that lobes have been aimed to the desired
area.
• Use equalizer to adjust frequency response on a
single channel or on the automix channel. See the
equalizer applications for the appropriate use.