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Siemens HiPath 4000 - Consultation

Siemens HiPath 4000
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Conducting calls – the basic functions
7
Step by Step
Displaying the next entry:
> < [Select and confirm the command to view the next en-
try.
Deleting an entry that is displayed:
> < [Select and confirm the command.
You receive confirmation: "Callback deleted" .
Terminating callback display:
> < [Select and confirm the command.
Press the On-hook key to end the operation.
Consultation
You interrupt your call to consult with a user (including
external users) and then resume the original call.
p You are on a call.
Activating and conducting an enquiry/consultation
call
> < [Activate enquiry. The current call is placed "on-hold", so
that the first user waits.
o Enter the phone number for the consultation call.
p The number is dialled. The user answers. The consulta-
tion starts.
The second user is busy or does not answer
Cancel the enquiry. You are reconnected to the first
partner.
During the consultation you can:
book a callback (Æ Page 6),
activate call waiting (Æ Page 74) or
•override (Æ Page 75).
NEXT
DELETE
Callback deleted
CANCEL
CONSULT

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