Troubleshooting
Malfunction
"E:30/-20"
Cause
and troubleshooting
▶ Please contact
customer service.
→
"Service", page 50
All other error codes. Malfunction
1.
Switch the device off and on again.
2.
If the message appears again, disconnect the device
from the mains for at least 30 seconds by unplugging
it or switching off the corresponding fuse in the fuse
box.
aIf the
fault was a one-off, the message will disappear.
3.
If the message appears again, please contact
customer service. Provide the exact error message
during the telephone call.
→
"Service", page 50
Device does not work. The mains plug of the power cable is not plugged in.
▶ Connect
the device to the electricity grid.
The fuse in the fuse box has blown.
▶ Check the fuse in
the meter cupboard.
Power supply has failed.
▶ Check
whether the interior lighting or other
appliances are functioning.
Program does not start. Start Refillwas not pressed.
▶ PressStart Refill .
Door
is not closed.
▶ Close
the door.
Child protection is activated.
▶ Deactivate
child lock.
→
"Deactivate child lock", page 32
Ready inis activated.
▶ Check
that Ready inis activated.
→
"Keys", page 23
Laundry is wedged between the door.
▶ Remove trapped laundry.
Door
cannot be
opened.
- - - is activated.
▶ Resume
the programCentrifugeorDrainto choose
and onStart Refillto push.
→
"Resume program at rinse stop", page 32
Temperature is too high.
42
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