Contents
smarttech.com/kb/171862 5
Using the Record widget 82
Using the Freeze widget 84
Using the PIP widget 85
Using the Split screen widget 86
Using Screen lock 87
Using the Calculator tool 87
Using the Screen Capture widget 88
Chapter 4 Connecting computers and other devices 90
Installing and using SMART software 90
Connecting room computers and guest laptops 91
Connecting a SMART OPS PC module 102
Connecting USB drives, peripherals, and other devices 103
Chapter 5 Troubleshooting the display 104
Resolving general issues 104
The display isn’t turning on 105
The display is turning off when it shouldn’t 105
The screen is blank or there’s a problem with the image on the screen 106
There’s no sound or there’s a problem with the sound 108
Touch isn’t working as expected 109
The pens aren’t working as expected 110
SMART software on connected computers isn’t working as expected 111
The SMART OPS PC module isn’t working as expected 111
Contacting your reseller for additional support 111
Chapter 6 Troubleshooting tools and apps 113
Resolving issues with Whiteboard 113
Resolving issues with Browser 114
Resolving issues with Screen Share 114
Resolving issues with File Manager 116
Certification and compliance 117
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