Chapter 4
smarttech.com/kb/001414 37
Chapter 4: Using and maintaining your interactive
whiteboard
Tips for trouble-free performance 37
Safety tips for teachers 37
Preventing damage to your interactive whiteboard 38
Keeping the writing surface clean 38
Removing permanent marker ink stains 39
Transporting your interactive whiteboard 39
Indicators and controls 40
Pen tray buttons 40
Pen tray LEDs and sensors 41
Cleaning the pen tray’s sensors 41
The ready light 41
Tips for trouble-free performance
Follow the guidance on this page to help ensure trouble-free performance with your interactive
whiteboard. In general, remember to:
l Connect your interactive whiteboard to a USB or serial interface that’s recognized by the operating
system and that isn’t being used by another application.
l Make sure that you place all the pens and the eraser securely in the pen tray if you want to use your
finger to touch the interactive screen. If you lose a pen, place a substitute object in the missing pen’s
pen tray slot so that your interactive whiteboard doesn’t sense the missing tool and assume that you’re
currently using it on the interactive surface.
Safety tips for teachers
l Instruct your students not to look directly at the light beam from the projector. Instead, encourage
them to keep their backs to the projector when working at the interactive whiteboard. Before students
turn to face the class, they should take a step sideways, out of the projector’s beam.
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