130 | CHAPTER 20 – TROUBLESHOOTING
Troubleshooting Connections
The SMART Notebook control panel includes a connection wizard for troubleshooting
problems with the connection between your computer and your SMART product.
To troubleshoot
connections
1. Open the SMART Notebook control panel.
2. Press Connection Wizard.
3. Follow the on-screen instructions.
Calibrating the Cameras
IMPORTANT
Do not calibrate your SMART product's cameras unless SMART technical support
asks you to do so.
If your SMART product uses DViT technology, SMART Technical Support might ask
you to calibrate the cameras and orient the interactive screen to resolve issues.
Issues relating to DViT technology could include areas of the screen that don't
respond when you press, inaccurate or erratic screen response, uneven digital ink or
digital ink with gaps.
To calibrate the cameras 1. Open the SMART Notebook control panel.
2. Select SMART Hardware Settings.
The upper area of the control panel displays an image of the SMART product
connected to the computer.
3. If your computer is connected to more than one SMART product, the upper area
of the control panel displays an image of each SMART product. Press the image
of the product with the settings you want to change.
4. Select Advanced Settings in the list.
5. Press Calibrate.
The four point calibration screen appears.
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