Sofar ME3000SP User Manual

40
8. Troubleshooting
Code Name description solution
ID01 GridOVP The power grid voltage is too high
If the alarm occurs occasionally, the possible cause is
that the electric grid is abnormal occasionally.
ME3000SP
automatically returns to normal
operating status when the electric grid’s back to
normal.
If the alarm occurs frequently, check whether the
grid voltage/frequency is within the acceptable
range. If no, contact SOFAR technical support. If yes,
check the AC circuit breaker and AC wiring of the
ME3000SP.
If the grid voltage/frequency is within the acceptable
range and AC wiring is correct, while the alarm occurs
repeatedly, contact SOFAR
technical support to
change the grid over-voltage, under-voltage, over-
frequency, under-frequency protection points after
obtaining approval from the local electrical grid
operator.
If you confirm that AC wiring is correct & grid
voltage/frequency is within acceptable range, the
alarm still occurs repeatedly, try to change country
code to 22. Then restart ME3000SP to see if problem
is solved.
ID02 GridUVP The power grid voltage is too low
ID03 GridOFP
The power grid frequency is too
high
ID04 GridUFP The power grid frequency is too low
ID05 BatOVP The battery voltage is too high
If the alarm occurs occasionally, the possible cause is
during the process of charging.
If the alarm occurs occasionally, check whether the
overvoltage setting of the battery consistent with the
parameter of battery manufacturer and contact
SOFAR technical support.
ID09 HW_LLCBus_OVP
LLCBus voltage is too high and has
triggered hardware protection
ID09- ID26 are internal faults of ME3000SP, turn OFF
the DC isolator & AC circuit breaker, wait for 5
minutes, then turn ON the DC isolator and turn ON
the AC circuit breaker. Check whether the problem is
solved. If no, please contact SOFAR technical
support.
ID10 HW_Boost_OVP
Boost voltage is too high and has
triggered hardware protection
ID11 HwBuckBoostOCP
BuckBoost current is too high and
has triggered hardware protection
ID12 HwBatOCP
The battery current is too high and
has triggered hardware protection
ID15 HwAcOCP
The grid current is too high and has
triggered hardware protection

Sofar ME3000SP Specifications

General

Model	ME3000SP
Manufacturer	Sofar Solar
Type	Hybrid Inverter
Rated Power	3000 W
Max PV Input Voltage	500 V
Max PV Input Current	13 A
Battery Voltage Range	40-60 V
Efficiency	97.5%
Max. DC Voltage	500 V
Number of MPPTs	1
Max. Input Current per MPPT	13 A
Max. AC Power	3000 W
Max. AC Current	13.6 A
Rated AC Voltage	230 V
AC Voltage Range	180-280V
Rated Frequency	50/60 Hz
THDi	<3%
Euro Efficiency	97%
DC Switch	Yes
Protection Degree	IP65
Operating Temperature Range	-25°C to +60°C
Cooling	Natural Convection
Communication	RS485, WiFi (optional)