Sojet ELFIN IH - 7.2 Troubleshooting for Printer

33
7.2 Troubleshooting for Printer
Sr.#
Problem
Cause
Solutions
Comment
1
Printer
cannot be
switched on
1. Low battery.
Replace a new battery.
2. Battery
connectivity problem.
Remove battery and
re-install.
3. Equipment or
battery damage.
Contact local dealer or
after-sale service.
2
Printer
does not
print
1. Printing not started.
Click “Start printing”
button to start printing.
2. No data for printing.
Select a file and click
“Start printing” button.
3. Printing delay value
too big.
Check if the printing delay
value is normal.
4. Cartridge not
installed.
Install a cartridge.
5. Cartridge installed
but used up or
damaged.
Check cartridge status
according to Section 5.7,
is ink used up or cartridge
dealer code wrong?
If ink used up, or cartridge
dealer code wrong, replace a
new cartridge.
6. Photocell not works.
Check if photocell switch
is normally connected,
check according to
Section 5.7 to see if
photocell works.
Click for photocell
signal test interface, press
printing switch to test if
photocell works.
7. No signal output
from encoder.
Check if encoder works,
check encoder status
according to 5.7.
Click for encoder signal
test interface, move encoder
to see if encoder works.