Power Optimizer Troubleshooting
Malfunction Possible Cause and Corrective Action
Pairing failed
Power Optimizers are shaded.
If you connected the inverter to the monitoring
platform, retry pairing remotely (during sunlight).
Make sure to leave the inverter ON/OFF/P switch
ON and that S_OK appears in the status screen.
PV string Voltage is 0V
Power Optimizer (s) output is disconnected.
Connect all Power Optimizer outputs.
PV string voltage not 0V but lower
than number of Power Optimizers
Power Optimizer(s) not connected in the PV
string.
Connect all Power Optimizers.
Panel(s) not connected properly to Power
Optimizer inputs (not applicable to smart
modules).
Connect the modules to the Power Optimizer
inputs.
PV string reverse polarity.
Check PV string polarity using a voltmeter and
correct if needed.
Three Phase Inverters with Synergy Technology PN: SExxK-xxxxIxxxx
86 Power Optimizer Troubleshooting
To Next Page
Loading...
Need help?
General
