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Sony BDP-S550 - Troubleshooting Operation and Control Issues; Troubleshooting Remote Control Problems; Troubleshooting Disc Tray and Player Response

Sony BDP-S550
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60
Bonus
contents
or
other
data
that
are
contained
in
a
BD-ROM
cannot
be
played.
..
Try the following: CDRemove the disc.
®Tum
the player off.
®Remove
and re-
insert the extemal memory (page 24).
@Tum
the player on.
®Check
that the
EXT indicator lights up in the front panel
display.
®Insert
the BD-ROM with
BonusViewlBD-Live.
A
message
indicating
that
the
local
storage
does
not
have
enough
space
appears
on
the
screen.
..
Delete unnecessary data in the external
memory (page 35).
OperatlOI)
The
remote
does
not
function.
..
The batteries
in
the remote are weak
(page 27).
..
The distance between the remote and the
player
is
too far.
..
The remote is not pointed at the remote
sensor on the player.
The
file
name
is
not
correctly
displayed.
..
The player can only display ISO 8859-1-
compliant character formats. Other
character formats may be displayed
differently.
..
Depending on the writing software used,
the input characters may be displayed
differently.
The
disc
does
not
start
playing
from
the
beginning.
..
Resume Play is on (page 33).
Some
functions
such
as
Stop
or
Search
cannot
be
performed.
..
Depending on the disc, you may not be able
to
do
some
of
the operations above. Refer to
the operating manual supplied with the disc.
The
language
for
the
soundtrack/subtitle
or
angles
cannot
be
changed
.
..
Try using the
BD's
or
DVD's
menu instead
of
the direct selection button on the remote
(page 34).
..
Multi-lingual tracks/subtitles or multi-
angles are not recorded on the BD or DVD
being played.
..
The
BD
or
DVD prohibits the changing
of
the language for the sound track/subtitle or
angles.
The
disc
tray
does
not
open
and
"LOCKED"
or
"TLK
ON"
appears
in
the
front
panel
display.
..
When "LOCKED" appears, the player is
locked. To cancel the Child Lock, hold
down
II
on the player until "UNLOCK"
appears in the front panel display (page 10).
..
When
"TLK
ON" appears, contact your
Sony dealer or local authorized Sony
service facility.
The
disc
tray
does
not
open
and
you
cannot
remove
the
disc
even
after
you
press
~
.
..
Try the following:
CDTum
the player off,
and disconnect the AC power cord.
®Reconnect
the AC power cord while
pressing down
~ on the player.
®Keep
pressing down
~
on the player until the tray
opens.
@Remove
the disc.
@When
"W
AIT" appears
in
the front panel display,
hold down
I/e!.>
on the player for more than
10
seconds until the player turns on again.
The
player
does
not
respond
to
any
button.
..
Moisture has condensed inside the player
(page 3).
..
Hold down
I/e!.>
on the player for more than
10
seconds until the indicators in the front
panel display turn off.
If
the player still does not respond to any
button, disconnect then reconnect the AC
power cord.