Status Released
To repair the device software using Xperia™ Companion
Before performing a software repair, make sure you know your Google™ account username
and password. Depending on your security settings, you may need to enter them in order to
restart the device after a software repair.
If your device seems to have frozen, restarts repeatedly or doesn’t start at all after
you’ve updated the Xperia™ software or after you’ve performed a software repair or a
factory data reset, try forcing the device to shut down then try turning it back on. If
the problem still exists, force the device to shut down then perform a software repair
by following the steps below:
1
Make sure that Xperia™ Companion is installed on your PC or Mac
®
.
2
Open the Xperia™ Companion software on the computer and click on Software
repair [SECTION_TITLE_REPAIR] on the main screen.
3
Follow the instructions that appear on the screen to reinstall the software and
complete the repair.
GUID GUID-38F3C3A8-DE20-41AE-AB83-D66F8E116F78
Title To repair your software using Xperia Companion
Changes Project X (Google credentials changed to Google account name and password)
Version 15
Author DoraM
Status Released
Help us improve our software
You can allow the sending of usage info from your device so that Sony Mobile can
receive anonymous bug reports and statistics that help improve our software. None
of the information gathered includes personal data.
GUID GUID-91A13AD4-BD35-43FD-851F-6F1849CA7E43
Title Help us improve our software
Changes For Lavender - implementing changes according to ED comments
Version 8
Author SzilviaM
Status Released
To allow the sending of usage info
1
From your Home screen [preference_title_home_wallpaper] , tap ID: ICN-SONY-HOME-APPTRAY-
NORMAL .
2
Find and tap Settings [settings_label_launcher] > About phone [about_settings<product="default">] >
Usage info settings [idd_settings_menu_title] .
3
Mark the Send usage info [idd_settings_menu_onoff_label] checkbox if it is not already
marked.
4
Tap Agree [idd_disclaimer_dialog_btn_agree] .
GUID GUID-D380D7AC-6C99-47AB-ABB9-22B70CCF3F49
Title To send usage info
Changes For Kugo - label/icon corrections
Version 10
Author SzilviaM
Status Released
Warranty, SAR and usage guidelines
For information about warranty, SAR (Specific Absorption Rate) and safety guidelines,
please read the Important information provided under Settings [settings_label_launcher] > About
phone [about_settings<product="default">] > Legal information [legal_information] on your device.
GUID
GUID-46E655A5-2029-410B-9845-5575F90D95F1
Title Warranty SAR and usage guidelines
Changes Changing "Legal Information" label
Version 3
Author GergelyK
201
This is an internet version of this publication. © Print only for private use.
To Next Page
Loading...
Need help?
General
