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Other Information
Channels
Contacting Sony
Before calling our Customer Information Services Center, reset the TV to factory settings (see page 23). Please have
your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.
Our Customer Information Services Center phone number is 1-877-899-SONY (7669) (US residents only) or (416) 499-
SONY (7669) (Canadian residents only).
Problem Possible Remedies
I cannot receive
higher number
channels (UHF) when
using an antenna
❏ Make sure Cable is set to Off in the Channel menu (page 31).
❏ Perform Auto Program to add channels that are not presently in
the memory (page 23).
Cable stations don’t
seem to work
❏ Make sure Cable is set to On in the Channel menu (page 31).
❏ Perform Auto Program to add channels that are not presently in
the memory (page 23).
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