storage device. At the end of the process, the “Formatting is complete” message will appear. Press
EXIT twice to exit the menu.
Network Apps Note: These simple network applications will only work if you have set up the
Network Setting in the System menu and have a working connection to the
internet. (Status: Internet)
Follow the On-Screen button suggestions to navigate through and edit the Apps.
8.0 TROUBLESHOOTING
There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline or send email to our Support via www.strong.tv. Do NOT try to
open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem Possible cause What to do
The LED/standby
indicator and
LED display (if
available on your
receiver) are not
switching on.
The power cable or power
adapter is unplugged.
Check that the power cable or power
adapter is plugged to the wall outlet.
If your receiver has a main power
switch: The main power switch
on the rear panel is set to OFF.
Switch the main power on.
The electrical outlet may be
damaged.
Check with another device if the electrical
outlet is supplied.
No signal. The receiver is not connected
to the signal source (DVB-C) or
to the antenna (terrestrial or
satellite antenna).
Check the lead of the antenna or cable.
Check that the coaxial cable is correctly
tted to the antenna input on the receiver.
Damaged or defective
connectors (IEC-connectors
(DVB-T2).
Check connectors for visible damage.
The antenna (terrestrial or
satellite) is damaged.
Check the antenna for visible damage.
Out of digital signal area. Check with your dealer or contact your
local Service.
An active antenna requires that
the antenna power/external
power is switched ON.
Switch the antenna power of the receiver
ON/connect an external power source.
Wrong direction of the antenna. Check the signal strength and quality and
adjust your antenna correctly, or contact
your local Service.
Multiswitch is defective or
power cable or power adapter of
Multiswitch is unplugged.
Check that the power cable or power
adapter of Multiswitch is plugged to the
wall outlet. Contact your local Service.
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