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Struers Xmatic - User Manual

Struers Xmatic
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Xmatic
Instruction Manual
Original Instructions
Doc. no.: 16897025-02_A_en
Date of release: 2024.04.25

Table of Contents

Questions and Answers

  • A
    Alexis LewisAug 13, 2025
    What to do if there is continuous, irregular wear on the grinding/polishing surface of Struers Laboratory Equipment?
    • A
      arroyoryanAug 13, 2025
      If you observe continuous, irregular wear on a grinding/polishing surface of your Struers Laboratory Equipment, it's likely due to a worn coupling on the specimen holder or the specimen mover head. The suggested solution is to replace the coupling.
  • M
    Michael StrongAug 16, 2025
    What to do if Struers Laboratory Equipment warns about low water pressure?
    • P
      Paul BriggsAug 16, 2025
      If you receive a warning about low water pressure, it means that the water supply is either insufficient or disconnected/disabled. Check that the external water supply is properly connected and enabled.
  • C
    Carmen BriggsAug 20, 2025
    What to do if Struers Laboratory Equipment warns about low air pressure?
    • M
      Matthew LarsonAug 20, 2025
      If you receive a warning about low air pressure, it indicates that the air supply is insufficient or disconnected/disabled. Ensure that the external air supply is properly connected and enabled.
  • J
    Joshua MitchellAug 23, 2025
    What to do if Struers Laboratory Equipment mentions STO or safe torque off error?
    • J
      Jessica SmithAug 25, 2025
      If an error mentions STO or safe torque off, it means the safety system is not ready to run, possibly because a cover or door is open. Check for any open doors, drawers, etc., and then start the process again.
  • F
    Frank WebbAug 27, 2025
    What to do if Struers Xmatic specimen holder is not detected?
    • D
      Diana WongAug 27, 2025
      If the specimen holder is not detected, it could be due to several reasons: * The specimen holder is missing RFID. If the RFID is missing, contact Struers Service. * The RFID is damaged. If the RFID is damaged, contact Struers Service. * The drawer is not closed correctly. Try opening and closing the drawer again. If the door is closed, it can be opened by tapping the empty specimen holder icon.
  • R
    Rhonda HillAug 31, 2025
    What to do if Struers Laboratory Equipment MD surface is not read correctly?
    • M
      Miranda BellAug 31, 2025
      If the MD surface is not being read correctly, it could be due to several reasons: * The QR code is damaged or missing. Either replace the MD surface or disable the automatic consumable detection by selecting Configuration > Consumables > Configure MDs. Then change the affected consumable position from Automatic to Manual. * The MD surface is misplaced. Try to reposition the MD surface. The MD surface should be placed flat against the MD changer with the QR facing downwards. * The MD elevator mirror is dirty. If the mirror is dirty, it will affect the reading of the QR code. Clean the mirror according to the instructions in the maintenance section (Clean the MD elevator mirrors ?113).
  • G
    Gregory MoranSep 4, 2025
    Why is there continuous, irregular wear on Struers Xmatic Laboratory Equipment grinding/polishing surface?
    • A
      April MartinSep 4, 2025
      Continuous, irregular wear on a grinding/polishing surface can be caused by a worn coupling on the specimen holder or the specimen mover head. Replace the coupling. Contact Struers Service.
  • A
    April AvilaSep 8, 2025
    Why is the suspension or lubricant level not read correctly by my Struers Laboratory Equipment?
    • P
      Pamela CampbellSep 8, 2025
      If the suspension or lubricant level is not being read correctly, consider these possibilities: * The QR code is damaged or missing. Replace the bottle or disable the automatic consumable detection by selecting Configuration > Consumables > Configure bottles. Then change the affected consumable position from Automatic to Manual. * The bottle is misplaced. Reposition the bottle. The bottle should be placed flat against the doser compartment with the QR facing the machine. Use the bottle placement guides for easier positioning. * The Easy Connector is not correctly connected. If the Easy Connector is not correctly pushed into place on the bottle, the hose might be interfering with the level reading.

Struers Xmatic Specifications

General IconGeneral
ProgrammableYes
Speed Range50-600 rpm
WeightApprox. 120 kg
OperationAutomated
Dosing SystemIntegrated
Control SystemTouchscreen
CleaningAutomatic cleaning system
Power Supply220-240V, 50/60Hz

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